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常見問題 FAQ
Purchase related
Delivery issues
After-sales warranty
Equipment purchase
- 01Currently, only bank transfers or cash payments are accepted.
- 02Our products come with a six-month warranty, but products purchased through physical stores/second-hand 3C products are not eligible for a seven-day "cooling-off" period unless they are found to be defective!Returns within seven days can be returned at 80-90% of the original price, or transferred to rental income (depending on the condition of the item). After the seven-day period, the item will be re-evaluated and re-quoted according to the general purchase process. Personal accessories (memory cards, card readers) are not eligible for return or exchange.
- 03Buying and selling secondhand items is a cost-effective way to get into photography, and it's a popular choice for many. We adhere to the highest standards of acquisition and thorough inspection, and offer a six-month warranty to give buyers peace of mind.
- 04If you find any problems or missing parts after opening the package, please contact us. We will replace the product or send a replacement as soon as possible.
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